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JELDHI
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Frequently asked questions
General
Q1. How do I book a service with Jeldhi?
Booking is super easy! Just choose your service, select a plan, and pick a time slot that suits you. We’ll handle the rest.
Q2. Are your cleaning professionals verified?
Absolutely. Every Jeldhi cleaner goes through a thorough background check and training process before joining the team.
Q3. Can I cancel or reschedule my appointment?
Yes, you can! We just ask for a minimum of 1 hour notice for changes. You can manage this through your confirmation email or call our support.
Q4.Are your prices fixed or will they change later?
No surprises here. What you see is what you pay.
Q5. Do you offer services on weekends and holidays?
Definitely. Jeldhi works 7 days a week, even on most holidays, so your home can shine no matter the occasion.
Q6. What if I’m not satisfied with the service?
Your satisfaction is our priority. If something wasn’t right, let us know within 12 hours, and we’ll make it right.
Q7. What should I prepare before the cleaning professional arrives?
Just make sure someone is home to let them in. We bring everything else — from eco-friendly cleaning products to a great attitude!
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